Sarina Rai — Business Development Executive
“Quality performance starts with a positive attitude” The term ‘quality’ may possess several meanings, but the kind of quality which I tend to achieve is “Customer Satisfaction.” Yes! I am a Sales Specialist dexterous in handling various sales operations as a Sales Support Manager for the past 16+ years. Let me start by briefly introducing myself; I hold a bachelor's in Science (Hons) and offer progressive experience in the Sales & Marketing and Business Development domains. Growth is the underlying passion that drives my sales & marketing acumen and business development skills. With the foundation in Oracle India Pvt. Ltd., Gurgaon, Haryana, India, I bring this expertise to an organization; which is looking for a change in the growth trajectory, foundational marketing strategy, account management, brand/product development, team building, and demand generation, particularly in Sales & Marketing and Business Development sector. My Philosophies are as follows: ✔Plan strategically ✔Be efficient to hit multiple birds with one stone on the customer life cycle ✔Embrace change ✔Be Metric-driven ✔Test often ✔Implement innovative marketing strategies ✔Enhance go-to-market techniques to stand out from the crowd Apart from the philosophies mentioned above, I am adept at managing international sales operations, including Australia & New Zealand territories, conducting meetings with clients, supporting product sales in a fast-paced & client-centric environment, and constantly communicating with the customers to get repeated feedback on the performance. Specialization: ✔Conducting business partner meetings ✔Promptly resolving customer queries ✔Generating prospective leads & enhancing revenue Hence, throughout my career, I have gained extensive experience and come across numerous customers and positive feedback. I also possess knowledge in devising business development strategies to maximize sales, performing analysis to improvise the frequency factors, thereby stimulating the sales operations, prospecting new clients & leading sales-oriented presentations, and analyzing new marketing activities. In addition to this, I also excel at facilitating improved sales performance and CRM (Client Relationship Management) while continually seeking and generating new revenue opportunities. The experience I have gained has molded me so that I can work in a challenging & sales-centric & business development environment. Expertise: ✔Sales Support ✔Market Research ✔Customer Retention ✔Marketing Analytics ✔Revenue Generation ✔Risk Management Contact: sarinarai@gmail.com
Stackforce AI infers this person is a Sales Specialist in the SaaS industry with a strong focus on customer satisfaction and retention.
Location: Gurgaon, Haryana, India
Experience: 20 yrs 1 mo
Skills
- Sales Support
- Customer Retention
- Account Management
- Customer Service
- Sales
- Technical Support
Career Highlights
- 16+ years of experience in sales operations
- Expert in customer retention and revenue generation
- Proven track record in managing international sales
Work Experience
Oracle
Senior Sales Support Manager (1 yr 11 mos)
Sales Support Manager (6 yrs 1 mo)
Key Account Manager (2 yrs 3 mos)
Account Executive (5 yrs 6 mos)
Dell International Services India Pvt Ltd
Technical Expert (Level A5) (2 yrs 6 mos)
American Express
Senior Customer Care Executive (1 yr 1 mo)
Vertex Inc.
Business Associate (9 mos)
Education
Bachelor of Science (Hons) at University Of North Bengal