Abhishek Yadav

Business Development Executive

New Delhi, Delhi, India6 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved 18% CX improvement and 22% partner satisfaction uplift.
Managed workforce scaling of ~900 associates.
Recognized with multiple awards for operational excellence.

Stackforce AI infers this person is a SaaS Strategy & Operations leader with a strong focus on CX transformation.

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Skills

Core Skills

Account ManagementMarketing Strategy

Other Skills

Account MarketingEnterprise Account ManagementSoftware as a Service (SaaS)New Account ManagementMarket ResearchSalesSearch Engine Optimization (SEO)Pipeline GenerationMicrosoft ExcelStrategyCommunicationProject ManagementCustomer ServiceResearch SkillsAnalytical Skills

About

Results-driven Strategy & Operations leader with 5+ years of experience owning end-to-end business operations, vendor ecosystems, and CX transformation initiatives across nationwide scale. Adept at conceptualizing strategic frameworks—Project Hermes, Athena, Apollo—translating complex data insights into actionable roadmaps that drove measurable impact: 18% CX improvement, 22% partner satisfaction uplift, and $2.4M client closures. Led workforce scaling of ~900 associates, managed ~₹2 Cr monthly billing operations, and built driven dashboards to bridge product gaps. An Indian Army(OTA)-trained officer (AIR-8, SSB) bringing unmatched discipline, ownership, and resilience. Recognized with Operational Excellence, Rising Star, and Client Impact Awards for consistently delivering high-stakes business outcomes.