Avishek Ghosh

Business Development Executive

Mumbai, Maharashtra, India9 yrs 6 mos experience

Key Highlights

  • Expert in driving customer success and satisfaction.
  • Proven track record in upselling and cross-selling.
  • Strong background in managing key accounts.
Stackforce AI infers this person is a SaaS Account Manager with expertise in customer success and relationship management.

Contact

LinkedIn

Skills

Core Skills

Account ManagementBusiness Relationship ManagementCustomer SuccessSales Management

Other Skills

Churn ManagementRenewalsUpsellingCross-SellingSales ConsultingManagementMicrosoft ExcelMicrosoft OfficeCustomer ServiceMicrosoft WordLeadershipMicrosoft PowerPointResearchPublic SpeakingSocial Media

About

As an Account Manager at Adobe, my role encompasses customer interaction, license management, and the delivery of exceptional service that consistently exceeds client expectations. Specializing in IT and consulting within the corporate space, I leverage a comprehensive suite of digital solutions to drive client success and business growth. With a strong background in client relationship management, I excel in understanding client needs, delivering tailored solutions, and fostering long-term partnerships. I have successfully assisted thousands of customers in managing their SaaS solutions, optimizing their return on investment, and enhancing user productivity while maintaining a focus on clients' best interests.

Experience

9 yrs 6 mos
Total Experience
11 mos
Average Tenure
--
Current Experience

Adobe

2 roles

Account Manager

Nov 2025 – May 2026 · 6 mos

Customer success account manager

May 2024 – May 2025 · 1 yr

  • In my current role as an Account Manager, I provide strategic support to Strategic customers in managing their Adobe subscriptions.
  • My key responsibilities encompass:
  • Customer Retention: Developing and implementing strategies to ensure high levels of customer satisfaction and loyalty.
  • Upselling and Cross-Selling: Identifying opportunities to introduce additional Adobe products and services that align with the evolving needs of customers, thereby increasing their overall investment.
  • Customer Support and Expansion: Offering expert guidance and support to help customers fully leverage Adobe solutions, driving enhanced business outcomes and operational efficiency.
  • By strategically positioning new products and solutions, I aim to drive meaningful improvements in customer business performance and growth, ensuring that Adobe’s offerings continually meet and exceed client expectations.
Customer SuccessAccount Management

Gocomet

Global Key Account Manager

May 2025 – Nov 2025 · 6 mos · Mumbai, Maharashtra, India · On-site

Business Relationship ManagementAccount ManagementChurn ManagementRenewalsUpsellingCross-Selling

Highradius

Senior Digital Solution Advisor

Dec 2022 – May 2024 · 1 yr 5 mos · Hyderabad, Telangana, India · On-site

Business Relationship ManagementSales ConsultingSales ManagementChurn ManagementCustomer SuccessAccount Management

Yellow.ai

Sales Manager

Feb 2022 – Dec 2022 · 10 mos · Hybrid

Business Relationship ManagementSales Management

Primenumbers technologies

2 roles

Senior Business Development Manager

Jan 2021 – Jan 2022 · 1 yr

  • Corporate Sales. Account Management. Team Building. Sales Strategy
Business Relationship ManagementAccount Management

Business Development Manager

Jan 2020 – Jan 2021 · 1 yr

Foodybuddy

Business Development Manager

Mar 2018 – Jan 2020 · 1 yr 10 mos · Bengaluru Area, India

Tedx marathahalli

Co Organizer

Nov 2017 – Feb 2018 · 3 mos · Marathahalli

Hikal ltd

Graduate Engineering Trainee

Jun 2017 – Mar 2018 · 9 mos · Bengaluru Area, India

  • Project Management and Execution

Tedx ulsoor

Co Organizer

Feb 2017 – Apr 2017 · 2 mos · Bengaluru Area, India

  • Co-organizer and sponsorship head for TEDx Ulsoor held at CoWrks, RMZ Infinity om the 30th of April, 2017

National chemical laboratory

Summer Intern

May 2016 – Jul 2016 · 2 mos · Pune Area, India

Aiesec india

Management Team Member

Feb 2014 – Oct 2014 · 8 mos · Bangalore

  • Worked as part of GCDP, dealing with the social service sector of AIESEC Bangalore. Facilitating foreign exchange through NGO's

Education

B. M. S. College of Engineering

Bachelor's degree — B.tech

Jan 2013 – Jan 2017

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